Capabilities

Three disciplines. Deployed together when the decision in front of the organisation carries consequence.

SERGE advisory practice
— 01

Corporate Consulting

Enterprise strategy, operating-model design, and executive decision support for organisations where structure determines outcome.

Corporate Consulting
What we do
  • Corporate strategy and portfolio architecture
  • Operating-model and governance redesign
  • Board and executive decision support
  • Performance management systems
Outcomes
  • A defensible decision the board can sign
  • An operating spine that matches strategic intent
  • Accountability lines that hold under pressure
  • Measurable performance after we leave
Diagnostic — 4 to 6 weeksMandate — 3 to 9 monthsEmbedded — 12 months+
— 02

Digital Transformation

Systems modernisation and platform integration delivered as enterprise change — not technology procurement.

Digital Transformation
What we do
  • Target architecture and platform consolidation
  • Program recovery and delivery governance
  • Vendor and contract restructuring
  • Change adoption across the operating line
Outcomes
  • A delivery plan leadership can underwrite
  • Platforms that consolidate, not accumulate
  • Risk surfaced early, in the language of the board
  • Adoption measured, not assumed
Diagnostic — 4 to 8 weeksMandate — 6 to 18 monthsEmbedded — 18 months+
— 03

Data & Strategy

Decision infrastructure for executives and ministers — auditable, repeatable, and built into governance, not adjacent to it.

Data & Strategy
What we do
  • Decision-architecture and scenario modelling
  • Governance analytics and performance telemetry
  • Data product and ownership design
  • Board-grade reporting infrastructure
Outcomes
  • Decisions that are auditable end to end
  • Continuous performance visibility for the board
  • One source of truth across the operating line
  • Analytics that survive a change of leadership
Diagnostic — 3 to 6 weeksMandate — 4 to 12 monthsEmbedded — 12 months+

Engagement model

  1. Discovery
    01DiscoveryFrame the situation. Define what leadership must decide.
  2. Diagnosis
    02DiagnosisQuantify constraints. Eliminate the noise around the decision.
  3. Design
    03DesignBuild the operating change and the governance to land it.
  4. Develop
    04DevelopTranslate design into working systems, operating rituals, and team capability.
  5. Delivery
    05DeliveryStay through implementation. Measure against the mandate.

Mandates are reviewed individually. Submit an inquiry →

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